Legal

Privacy Policy

Last updated: March 2026

At HathBazar, we are committed to protecting your privacy. This policy explains how we handle your information when you shop for groceries on our website.

1. Information We Collect

•Personal Information: Name, phone number, email, and delivery address when you order or create an account.
•Order Information: Products purchased, order history, delivery preferences, and payment method (we do not store full card details on our servers).
•Device Information: Browser type, IP address, and how you use our site - to improve performance and security.
•Communication Data: Messages when you contact us by phone, email, or WhatsApp.

2. How We Use Your Information

•To process and deliver your grocery orders.
•To send order updates, delivery notifications, and support replies.
•To manage your account and order history.
•To improve our website, product range, and delivery service.
•To send offers and tips with your consent.
•To detect fraud and protect our customers.

3. Information Sharing

•We do not sell or rent your personal information.
•We share delivery details with courier partners only to fulfill your order.
•Payment processors receive only what is needed to complete a transaction.
•We may disclose information when required by law.

4. Data Security

•We use reasonable technical measures to protect your data.
•Payment pages use encrypted connections where online pay is offered.
•Access to customer data is limited to staff who need it for orders and support.

5. Cookies

•We use cookies to remember preferences and keep you signed in.
•Cookies help us understand how the site is used so we can improve it.
•You can disable cookies in your browser; some features may not work fully.

6. Your Rights

•You may request access, correction, or deletion of your data by contacting us.
•You may opt out of marketing emails using the unsubscribe link.
•Contact hathbazarbd@gmail.com for privacy-related requests.

7. Changes to This Policy

•We may update this policy; the latest version will always be on this page.
•Continued use of the site after changes means you accept the updated policy.

Questions? Reach us at hathbazarbd@gmail.com or call 01346-131230.